Debt Collection Quality Assurance (Financial Services)

Salary surveys & compensation benchmarks

2 compensation survey reports publish salary benchmarks for Debt Collection Quality Assurance (Financial Services). Compare what each vendor covers and pick the right one for your organization.

Monitors collection calls to ensure the quality of customer contact and compliance with applicable laws and regulations specific to collections. Completes form while monitoring calls. Notifies management of violations requiring immediate attention. May summarize other concerns on form. Records forms on database system. A Senior Professional (P3) applies advanced knowledge of job area typically…